VITRINE Retirement

Retirement home · Richmond Hill, ON

Chartwell Oak Ridges Retirement Community

Website

12925 Yonge Street, Richmond Hill L4E0T7 · View location

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Vitrine score

38.7/ 100

Serious concerns

Ranked #615 out of 780 in Ontario

How the score works.

Prices

This residence hasn't published its prices.

Photos

5 photos from the residence's website
Residence beside a courtyard with tables, chairs and folded umbrellasExterior1 / 5Sitting area with patterned armchairs, a sofa and a table beside a balcony doorIndoor pool with steps, handrails and large windowsPlant-filled room with raised planters and an open doorway to outdoor seatingRoom with rows of armchairs facing the front of the room

Photos published by Chartwell Oak Ridges Retirement Community on its website (chartwell.com), retrieved 2026-10-11. These are the residence's own marketing photos and may not show current conditions. Is one of these yours? Ask us to remove it.

Chartwell Oak Ridges Retirement Community

From chartwell.com · the residence's own photo

The area

How this location compares on access and local conditions. These are facts about the surrounding area, not a rating of the home.

Nearby

Nearest hospital
8 km to York Central Hospital

These are straight-line distances.

Area report: Air quality, summer heat, nearest major road and railway.

The area report is free. Create a free account or sign in to see the area report.

Food safety inspections

Compared with homes this health unit inspects

1.8 infractions per routine inspection, on average

More infractions than most homes York Region Public Health inspects.

Each dot is one rated retirement home in this health unit, from fewest infractions per routine inspection (left) to most (right). More infractions per routine inspection than 34 of the other 38 retirement homes York Region Public Health inspects. Recent inspections count more.

5 routine inspections since 2025; latest August 19, 2026.

Inspection record on the York Region Public Health portal

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Operator

Operated by Chartwell Retirement Residences. One of 137 residences Chartwell Retirement Residences operates.

See all 137 residences Chartwell Retirement Residences operates.

Listed by Chartwell Retirement Residences at https://chartwell.com/find-a-residence (retrieved 2026-09-15).

See an error? Let us know.

Licence and enforcement record

34 records

These records are published on the official public regulator register. Vitrine lists them with a link to each source document and does not add findings of its own.

  • Incident inspection (after a mandatory report)2026-08-10No issues citedView the record
  • Incident inspection (after a mandatory report)2026-07-07No issues citedView the record
  • Incident inspection (after a mandatory report)2026-06-161 issue citedView the record
  • Administrative penalty2026-06-08View the record
  • Incident inspection (after a mandatory report)2026-05-08No issues citedView the record
  • Incident inspection (after a mandatory report)2026-02-10No issues citedView the record
  • Incident inspection (after a mandatory report)2025-12-304 issues citedView the record
  • Incident inspection (after a mandatory report)2025-11-12No issues citedView the record
  • Incident inspection (after a mandatory report)2025-09-08No issues citedView the record
  • Incident inspection (after a mandatory report)2025-09-083 issues citedView the record
  • Routine inspection2025-07-166 issues citedView the record
  • Incident inspection (after a mandatory report)2025-06-261 issue citedView the record
  • Incident inspection (after a mandatory report)2025-01-03No issues citedView the record
  • Compliance order2024-12-23View the record
  • Routine inspection2024-12-19No issues citedView the record
  • Incident inspection (after a mandatory report)2024-10-30No issues citedView the record
  • Incident inspection (after a mandatory report)2024-10-23No issues citedView the record
  • Incident inspection (after a mandatory report)2024-09-261 issue citedView the record
  • Incident inspection (after a mandatory report)2024-08-20No issues citedView the record
  • Incident inspection (after a mandatory report)2024-07-306 issues citedView the record

+ 14 older records on the register.

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Nearby residences

Delmanor Aurora

25 Butternut Ridge Trail, Aurora, ON

3.9 km away

Large

90.6/100Strong

Ranked #82 out of 780 in Ontario

Mon Sheong Private Care

11211 Yonge Street, Richmond Hill, ON

4.6 km away

Medium

35.6/100Serious concerns

Ranked #634 out of 780 in Ontario

Kingsway Place By Fieldgate Retirement Living

145 Murray Drive, Aurora, ON

5.0 km away

Large

62.8/100Good

Ranked #372 out of 780 in Ontario

Richmond Hill Retirement Residence

70 Bernard Avenue, Richmond Hill, ON

5.3 km away

Large

79.5/100Good

Ranked #181 out of 780 in Ontario

These are straight-line distances.

Sources

Source: Ontario MOHSERLO, retrieved 2026-09-14. Licence: Open Government Licence - Ontario.

Home size: Retirement Homes Regulatory Authority public register, Number of Suites and Resident Capacity (read 2026-09-23).

Photos: the residence's own website, chartwell.com, retrieved 2026-10-11. © the residence or its photographer; shown with credit and a link; removed on request.

Air quality source: Global annual mean ground-level fine particulate matter (PM2.5), 2022, satellite-derived by the Atmospheric Composition Analysis Group (van Donkelaar et al.), obtained from the World Bank Data Catalog, "Air Pollution: Satellite-derived PM2.5 Concentration" (https://datacatalog.worldbank.org/search/dataset/0066908).

Summer heat source: Thornton, M.M., R. Shrestha, Y. Wei, P.E. Thornton, and S-C. Kao. 2020. Daymet: Daily Surface Weather Data on a 1-km Grid for North America, Version 4. ORNL DAAC, Oak Ridge, Tennessee, USA. https://doi.org/10.3334/ORNLDAAC/1840

Contains information licensed under the Open Government Licence - Canada. Source: Statistics Canada, Road Network File, 2023.

Contains information licensed under the Open Government Licence - Canada. Source: National Railway Network (NRWN), GeoBase Series.

Enforcement records licence: RHRA Public Register - non-commercial use only (verified 2026-09-16)

Food safety inspections: York Region Public Health, public inspection disclosure portal (retrieved 2026-09-24).